My pedicure nailpolish also came off, even though I had let it dry for one whole hour.
Some people should not be in the service business and this place is one of them. After purchasing a Groupon it was hard trying to even reschedule the appointment. No one answered the phone. After calling again to schedule I finally had an appointment. Once I had the appointment there was no call for confirmation of the appointment. After a mixup about which Friday the appointment was for I was informed in order to reschedule you would lose the entire Groupon. The lady I spoke to was rude and did not want to help. Terrible customer service. I frequently book spa appointments and was looking for a permanent spa after moving to this area. Worst customer service I've encountered thus far. Pretty sure they will not stay afloat long with customer service like that.
We are so....sorry you did not enjoy you're day at ReNu Day Spa, our goal is to always satisfy the needs of everyone who enters our establishment.
The aesthetician was good though and the facial was good.
Not really understanding these bad reviews. When I walked in the owner was extremely welcoming and the environment is very bliss as a spa should be, but also very inviting due to the fact that it is a revamped home into a spa. My massage was lovely and while I was getting a pedicure the owner made me a wonderful cup of hot tea in a cute mug. That sounds a little funny, but it was one of the many things that made it a welcoming environment. Really is a great atmosphere and service
Very cold and weird atmosphere. The owner was distinctly unfriendly, the facility was not inviting either- huge masses of bright green walls which is not what is conducive to a spa atmosphere. One definitely does not get a relaxing spa atmosphere- I felt uncomfortable and was just waiting for it to be over.
Katy,
Renu Day Spa is a US Spa based in Columbus, Alabama. Renu Day Spa is located at 905 3rd Ave, Columbus, GA 31901, USA.
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