I had a horrible experience at Hamilton Equipment. I took my mower in because it was making a loud, grinding noise. Instead of repairing it, they did a routine maintenance on it, even though that is not what I asked to be done. I took it home and the grinding continued. I returned it and they called me back and very rudely told me that I didn't know what I was talking about. My husband took the call and they wanted to act with him like I was just a dumb woman. We took the mower to another place after that and the minute they turned it over, they saw that the blade was bent and needed to be bent back straight. Instantly, the other place knew what the problem was. I called Hamilton Equipment to ask for a refund on the service they performed that I didn't ask for and they were ruder than ever. It took me contacting the BBB for them to consider refunding my money and when I returned for the refund, I was treated unbelievably poorly. The manager even shouted at me in front of his wife, other employees, and customers. DO NOT take your business to Hamilton Equipment!
Took a sthil weed eater to them because it wouldn't crank. After a MONTH of them keeping it we could pick it up so we get it and bring it home well turns out they charged us for a brand new spark plug and air filter and didnt even put one in!! So they put a new spark plug in and air filter in and the thing wont even crank. These people are IDIOTS!
Awesome Place and Peep's Thankful and Blessed for each of you :)!!!!
I put 2 lawnmowers in here. I got no call for one for a few weeks and the one that they gave me back had the same problem one lap into a yard. I took it to them again and again it has the same issue. Great customer service, but poor service.
Took in a working chainsaw to have blade sharpened and a tune up. Kept it for over a week and would never calll me to let me know what was going on. Would call and get no answer so went to pick it up. They said it needed 175 dollars worth of work and this was for a chainsaw that is 178 brand new.
Hamilton Equipment is a US General Contractor based in Columbus, Alabama. Hamilton Equipment is located at 5250 Veterans Pkwy, Columbus, GA 31904, USA.
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