Worst service I have ever received at a nail salon. I went in to get a fill in with gel nail polish. The man that did my nails filed them incorrectly and they ended up looking crooked. He also painted my nail polish too lightly so it peeled off within a day. The next day I went in to get them repainted. I asked if they could drill it off and repaint it, but the owner(Kim) recommended to add another coat on. I took her advice and he proceeded to repainting my nails. Before reprinting my nails he drilled down some of the acrylic that was too close to my cuticle. He was drilling too closely to my skin so I pulled away a couple of times, my cuticle soon began to bleed. He whipped the blood away and continued.
I was just taken back a bit because I've always had pretty good judgement on places to patronize. My basic qualities are priority in your customer will bring a loyal customer back for business for years.
This salon is not up to par with state code as well...I'm not saying this because of the services rendered, this place is Nasty they have to use magazine paper during their pedicures. The salon does not look clean and is not organized.
About a week later I came back in because my nail polish began to peel again . When I went in Kim said she'd charge me $15 to repaint my nails. We got in a slight argument because I believed that I should not have to pay because it was the exact same problem I'd came in for the week before. She was extremely rude and raised her voice so the entire store could hear our conversation. She would not give me the survive for free so I left. I have never had gel nail polish peel at the tips, it might fade after awhile, but it has never peeled.
The only place I've been going for years. I think Kim is the best!
This was definitely a learning experience for me...
Currently living in Atlanta, Ga and pass lots of nail salons to get my nails done by the best nail tech in Georgia. If you need a nail tech, please go see her, you won’t be disappointed. Kim has been doing my nails for over 10, and I’ve always been pleased with her work and so will you !
I found a coupon for this place on Friday, so I gave them a try...Not a wise decision a hour of my time wasted. The nail tech or technician if you will was (rude). We never got to exchange names due to her talking through her blue tooth via cellular phone, all the while she serviced me! This was unprofessional to say the least. The shop was ok and somewhat busy which is fine; I'm used to busyness is why I actually gave 2
If I could put zero stars I would. I went to have a spa pedicure and full set. While getting my fullset I notice that there was an issue with my pinky nails. So I ask if he could be redo them properly. The Owner whom was servicing me stated:"You people think you know everything and that I have over 25+ years experience and you know nothing." He then says"I'm done with this, I'm calling the police" I had not cursed or yell at this man. I asked him to just look at my NAILS. I was in complete shock! I have never experience such service. He refuse to give me a refund.
No 1 Nail is a US Hair Care Studio based in Columbus, Alabama. No 1 Nail is located at 3740 Macon Rd, Columbus, GA 31907, USA.
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