Very knowledgeable and friendly staff. We always take our vehicles to Cool Car, and they have always been fast and courteous.
Professional, honest,friendly and fast is the best way to describe Cool Car. I will be a longtime customer.
Super high prices but very knowledgeable techs.
Front desk clerk wasn't knowledgeable of actual services and provided very limited details as to services provided. When car was retrieved, car worked fine. The following day, car starts having problems with original issue. As I call the shop, this is when the clerk made it her mission to give me every excuse instead of telling me to bring it in to get looked at. She then placed me on the phone with a gentleman named Gus. This guy was explained verbatim what the previous associate said. Gus was starting to get rude with me which I felt wasn't right considering I'm a paying customer calling about a concern that they were suppos to address. I didn't feel respected or valued as a customer. The very second that I respectfully expressed this, he then tells not to bring my far into them as if they aren't potentially held accountable for what they might've been negligent on. This type of unprofessional behavior should be put on display for anyone that is considering them. This is a real account of events that occurred so I strongly urge all to consider this matter when wasting your money like I did.
Awesome customer service. Friendly, smiling faces. Great mechanics also. Top notch.
Cool Car Auto Air is a US Car Repair based in Columbus, Alabama. Cool Car Auto Air is located at 4400 Beallwood Ave, Columbus, GA 31904, USA.
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