Very bad Experience, still have not got my Merchandise yet , being going back and fourth for 3 to 4 weeks. JCPenney is a Very Great Store to shop with, don't know what happen.So very Sorry. Thank you again.
It was a good experience. The sales were awesome!
Used my care plan for my watch and they seem to not know when it is coming back in. I was told the 24th and I go by to get it and it's not their. The lady says I'll call you tomorrow with the status and guess what no phone call. Followed up today and another lady said she would call and call me tomorrow. When you tell a client your going to do something stay true to your word!
After a long time and a bunch of places, I could never find jeans in my unusual size. Found some today at JCPenney, fit perfect, and an awesome price on sale. Plus a nice work shirt and clothes for my kids. Great shopping experience (and I hate shopping)!
HORRIBLE!!!!! I mean HORRIBLE customer service!!!!! I gave 1 star because of the value of the product but my cashier needed a break OR A NEW JOB NOT WORKING WITH THE PUBLIC! She saw me waiting to check out, took her time to come to the register (like she was saying go to another register), then when she got there --- there was NO GREETING. She asked if I was a rewards customer and I told her I thought I was so I continued to give her my phone number, but she shush'ed me and said "I'm not ready yet!". Then she rang me up without a word and gave me my receipt.... NO "Thank you"... NO "Have a nice day".... NOTHING!!!!!! That experience was HORRIBLE AND LEFT A BAD TASTE IN MY MOUTH! I looked for her name on the receipt AND I looked for a name tag because I wanted to report her but she wears no name tag (for OBVIOUS reasons) and her name is not on my receipt --- it's blank (AGAIN, FOR OBVIOUS REASONS)!!!!! She is a young African American female wearing a grey A-line, flair dress. She has natural hair tgat was pulled up into a ball up top and loose in the back! I noted everything because I'm in the service industry and her behavior was UNACCEPTABLE!!!!
Jcpenney is a US Department Store based in Columbus, Alabama. Jcpenney is located at 3507 Manchester Expy Ste E, Columbus, GA 31909, USA.
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