My husband was forthcoming about our dog's age related limitations, and there was no mention that if it was a difficult grooming, we would be charged more money. They even called to tell my husband that our dog was having a hard time standing in the tub, but made no mention of needing to charge more. A $31 deviance from the quote is significant! Not to mention his ears were not cleaned, and his beautiful Golden feathers were cut off!
I was really hopeful that we had found our new go-to groomer, but sadly we will not be returning.
Great place! They work really well with animals! My dog did horrible when I took him to petco to get groomed. He's a shelter dog so he gets anxiety and worked up when he sees cages but when I brought him to 2nd Home Pet Resort he fit right in, got into a cage during nap time, had fun with the other dogs and wants to go back. The staff makes me feel very safe with leaving him there. I will be boarding my dog for 2 weeks and I'm excited for him and not worried one bit. For anybody with loving dogs like mine or aggressive ones they will make your dig feel at ease. Aggressive dogs do not get to play with other dogs but they get worked with by a staff member one on one until they are ready. I haven't seen any dog places like this before. The staff has it together really well!
Awesome service. No worries letting our four legged family members stay while we travel out of town.
My pup stayed four nights here, which was awesome seeing as my trip was last minute. The price for boarding was reasonable, but I don’t remember being told that they were going to give her Capstar, as they do for every dog. (She doesn’t have bugs). I was told that they were going to give her a complementary bath, but never did. She smelled very bad when I brought her home. I called and they said it was their error. I was told I can bring her in whenever to get her, her bath. I will update this if they make good on that.
Just had our senior Golden Retriever groomed at 2nd Home for the first time. We just wanted him bathed and his feet, ears, and belly cleaned up. On two occasions my husband was quoted $55 for grooming; however, when he picked up our dog, the final total was $86! They charged $70 for grooming + $10 for a helper (our dog cannot stand long) + $6 for shampoo (which was offered to my husband without mention of an up-charge).
Take great care of our Roxy when we head out. They have daycare as well as multiple day stays. Huge exercise areas under roof to protect from sun and rain. Tvs available and daily photos of your pet on your phone. Clean kennel with groomers.
2nd Home Pet Resort is a US Pet Store based in Columbus, Alabama. 2nd Home Pet Resort is located at 3808 River Rd, Columbus, GA 31904, USA.
Please contact with 2nd Home Pet Resort using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find 2nd Home Pet Resort opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.