before they stopped delivery would order one a week can't get out now miss very much its to bad where you live deny you to get delivery the food is great
After 1.5 hours and some change the delivery guy shows up, we pay, he leaves. My hubby gets his food and everything seems okay until I open my order. First off, I ordered 6 BBQ shrimp and 6 grilled shrimp, not knowing or seeing on their site that they're SKEWERED shrimp. STRIKE ONE!
I PROMPTLY call the restaurant and ask for the manager. I tell her what I ordered and received (as stated above) and without hesitation she offers to credit my account. She stated they were busy and the cook is a new guy not used to the heavy load. I told her that if this was sent to HIS HOUSE he'd be more apt to make it more appetizing, she agreed...removed strike one...
Ordered over the phone for delivery.The computer system was slow, no biggie, but the delivery time was 1 to 1.5 hours. Thinking that was a sign the place was okay and the food must be worth the wait, I placed an order.
Customer Service -3 stars
Food (delivery) MINUS 10 stars!
I'll be checking my bank account tomorrow for that credit!
Hubby enjoyed his meal and the chocolate cake was delicious...remove strike two...
Garlic mashed potatoes became a half cooked baked potato with no butter or sour cream. No butter for the roll either. Burger with chips - no chips. I may be a little cranky after driving for 11 hours and evacuating from Florida, but all I wanted was my food for dinner. That I paid for. Too much to ask?
great food but they just left my sodas off my order witch was $3.78 and still haven't receive them
Locally owned and operated national franchise. Absolutely fabulous food! A wonderful alternative to pizza and Asian delivery. Large portions and great choices. The only disappointment is there are not more of these franchises around.
On top of that, one skewer is char-BURNED and the other is over-cooked and hard as a rock! Something I KNOW WITHOUT A DOUBT they'd never had sent out to a table had I been sitting there, but since it was a delivery, I'm guessing they figured, WTH...STRIKE TWO!
Steak Out Charbroiled Delivery is a US Restaurant based in Columbus, Alabama. Steak Out Charbroiled Delivery is located at 4519 Woodruff Rd Suite 18, Columbus, GA 31904, USA.
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